Quick Replies

Home Integrations and Developer API 12 min read

Quick Replies

Saved replies for agents.

GET List Quick Replies

GET https://api.greenbubble.io/api/quick-replies

cURL

curl -X GET 'https://api.greenbubble.io/api/quick-replies' \
  -H 'x-api-key: YOUR_API_KEY'

JavaScript

const res = await fetch('https://api.greenbubble.io/api/quick-replies', {
  method: 'GET',
  headers: { 'x-api-key': 'YOUR_API_KEY' }
});

const data = await res.json();
console.log(data);

Python

import requests

url = "https://api.greenbubble.io/api/quick-replies"
headers = { "x-api-key": "YOUR_API_KEY" }

response = requests.get(url, headers=headers)
print(response.status_code)
print(response.json())

PHP

$ch = curl_init('https://api.greenbubble.io/api/quick-replies');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['x-api-key: YOUR_API_KEY']);
$response = curl_exec($ch);
$httpCode = curl_getinfo($ch, CURLINFO_HTTP_CODE);
curl_close($ch);
echo $httpCode . "\n" . $response;

GET Admin Quick Replies

GET https://api.greenbubble.io/api/quick-replies/admin

cURL

curl -X GET 'https://api.greenbubble.io/api/quick-replies/admin' \
  -H 'x-api-key: YOUR_API_KEY'

JavaScript

const res = await fetch('https://api.greenbubble.io/api/quick-replies/admin', {
  method: 'GET',
  headers: { 'x-api-key': 'YOUR_API_KEY' }
});

const data = await res.json();
console.log(data);

Python

import requests

url = "https://api.greenbubble.io/api/quick-replies/admin"
headers = { "x-api-key": "YOUR_API_KEY" }

response = requests.get(url, headers=headers)
print(response.status_code)
print(response.json())

PHP

$ch = curl_init('https://api.greenbubble.io/api/quick-replies/admin');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_HTTPHEADER, ['x-api-key: YOUR_API_KEY']);
$response = curl_exec($ch);
$httpCode = curl_getinfo($ch, CURLINFO_HTTP_CODE);
curl_close($ch);
echo $httpCode . "\n" . $response;

POST Create Quick Reply

POST https://api.greenbubble.io/api/quick-replies

cURL

curl -X POST 'https://api.greenbubble.io/api/quick-replies' \
  -H 'x-api-key: YOUR_API_KEY' \
  -H 'Content-Type: application/json' \
  -d '{"title":"Greeting","message":"Hello!"}'

JavaScript

const res = await fetch('https://api.greenbubble.io/api/quick-replies', {
  method: 'POST',
  headers: {
    'x-api-key': 'YOUR_API_KEY',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
  "title": "Greeting",
  "message": "Hello!"
})
});

const data = await res.json();
console.log(data);

Python

import requests

url = "https://api.greenbubble.io/api/quick-replies"
headers = {
    "x-api-key": "YOUR_API_KEY",
    "Content-Type": "application/json",
}
payload = {
  "title": "Greeting",
  "message": "Hello!"
}

response = requests.post(url, headers=headers, json=payload)
print(response.status_code)
print(response.json())

PHP

$ch = curl_init('https://api.greenbubble.io/api/quick-replies');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt($ch, CURLOPT_HTTPHEADER, [
    'x-api-key: YOUR_API_KEY',
    'Content-Type: application/json',
]);
curl_setopt($ch, CURLOPT_POSTFIELDS, '{"title":"Greeting","message":"Hello!"}');
$response = curl_exec($ch);
$httpCode = curl_getinfo($ch, CURLINFO_HTTP_CODE);
curl_close($ch);
echo $httpCode . "\n" . $response;

PUT Update Quick Reply

PUT https://api.greenbubble.io/api/quick-replies/QUICK_REPLY_ID

cURL

curl -X PUT 'https://api.greenbubble.io/api/quick-replies/QUICK_REPLY_ID' \
  -H 'x-api-key: YOUR_API_KEY' \
  -H 'Content-Type: application/json' \
  -d '{}'

JavaScript

const res = await fetch('https://api.greenbubble.io/api/quick-replies/QUICK_REPLY_ID', {
  method: 'PUT',
  headers: {
    'x-api-key': 'YOUR_API_KEY',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({})
});

const data = await res.json();
console.log(data);

Python

import requests

url = "https://api.greenbubble.io/api/quick-replies/QUICK_REPLY_ID"
headers = {
    "x-api-key": "YOUR_API_KEY",
    "Content-Type": "application/json",
}
payload = {}

response = requests.put(url, headers=headers, json=payload)
print(response.status_code)
print(response.json())

PHP

$ch = curl_init('https://api.greenbubble.io/api/quick-replies/QUICK_REPLY_ID');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'PUT');
curl_setopt($ch, CURLOPT_HTTPHEADER, [
    'x-api-key: YOUR_API_KEY',
    'Content-Type: application/json',
]);
curl_setopt($ch, CURLOPT_POSTFIELDS, '{}');
$response = curl_exec($ch);
$httpCode = curl_getinfo($ch, CURLINFO_HTTP_CODE);
curl_close($ch);
echo $httpCode . "\n" . $response;

DELETE Bulk Delete Quick Replies

DELETE https://api.greenbubble.io/api/quick-replies/delete

cURL

curl -X DELETE 'https://api.greenbubble.io/api/quick-replies/delete' \
  -H 'x-api-key: YOUR_API_KEY' \
  -H 'Content-Type: application/json' \
  -d '{"ids":["QUICK_REPLY_ID"]}'

JavaScript

const res = await fetch('https://api.greenbubble.io/api/quick-replies/delete', {
  method: 'DELETE',
  headers: {
    'x-api-key': 'YOUR_API_KEY',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
  "ids": [
    "QUICK_REPLY_ID"
  ]
})
});

const data = await res.json();
console.log(data);

Python

import requests

url = "https://api.greenbubble.io/api/quick-replies/delete"
headers = {
    "x-api-key": "YOUR_API_KEY",
    "Content-Type": "application/json",
}
payload = {
  "ids": [
    "QUICK_REPLY_ID"
  ]
}

response = requests.delete(url, headers=headers, json=payload)
print(response.status_code)
print(response.json())

PHP

$ch = curl_init('https://api.greenbubble.io/api/quick-replies/delete');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'DELETE');
curl_setopt($ch, CURLOPT_HTTPHEADER, [
    'x-api-key: YOUR_API_KEY',
    'Content-Type: application/json',
]);
curl_setopt($ch, CURLOPT_POSTFIELDS, '{"ids":["QUICK_REPLY_ID"]}');
$response = curl_exec($ch);
$httpCode = curl_getinfo($ch, CURLINFO_HTTP_CODE);
curl_close($ch);
echo $httpCode . "\n" . $response;

POST Toggle Favorite

POST https://api.greenbubble.io/api/quick-replies/QUICK_REPLY_ID/favorite

cURL

curl -X POST 'https://api.greenbubble.io/api/quick-replies/QUICK_REPLY_ID/favorite' \
  -H 'x-api-key: YOUR_API_KEY' \
  -H 'Content-Type: application/json' \
  -d '{}'

JavaScript

const res = await fetch('https://api.greenbubble.io/api/quick-replies/QUICK_REPLY_ID/favorite', {
  method: 'POST',
  headers: {
    'x-api-key': 'YOUR_API_KEY',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({})
});

const data = await res.json();
console.log(data);

Python

import requests

url = "https://api.greenbubble.io/api/quick-replies/QUICK_REPLY_ID/favorite"
headers = {
    "x-api-key": "YOUR_API_KEY",
    "Content-Type": "application/json",
}
payload = {}

response = requests.post(url, headers=headers, json=payload)
print(response.status_code)
print(response.json())

PHP

$ch = curl_init('https://api.greenbubble.io/api/quick-replies/QUICK_REPLY_ID/favorite');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt($ch, CURLOPT_HTTPHEADER, [
    'x-api-key: YOUR_API_KEY',
    'Content-Type: application/json',
]);
curl_setopt($ch, CURLOPT_POSTFIELDS, '{}');
$response = curl_exec($ch);
$httpCode = curl_getinfo($ch, CURLINFO_HTTP_CODE);
curl_close($ch);
echo $httpCode . "\n" . $response;

How to use the platform

GET List Quick Replies

GET Admin Quick Replies

POST Create Quick Reply

PUT Update Quick Reply

DELETE Bulk Delete Quick Replies

POST Toggle Favorite