Workspaces and account

Understand workspace isolation

What data stays separate between workspaces and how API key scoping works.

6 min read

What is isolated per workspace#

WhatsApp connections, phone numbers, Unibox conversations, contacts, campaigns, automations, API keys, Message Logs, templates, catalogs, and products are all isolated per workspace. Teams and agents are shared across all workspaces for a tenant. Billing operates at the tenant account level, not per workspace.