Greenbubble Docs
Greenbubble Docs Reviewed 11 August 2026

How to use the platform

Step-by-step guides for connecting channels, sending messages, and integrating with the Developer API.

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Choose Cloud API (WABA) or Scan Device

Two ways to connect WhatsApp. Pick the right one before you start.

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Short answer

Use Cloud API (WABA) for production messaging. It is the official Meta connection via Embedded Signup and is required for approved templates, broadcasts, multi-agent teams, Meta catalogs, WhatsApp Forms, and AI calling. Use Scan Device (QR code) when you need a fast link and accept fewer Meta business features.

Still need help?

Use one clear test before contacting support.

Include workspace, channel, exact time, what you expected, what happened, and the error with private details hidden.

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